ZOVO Trek
Insurance Support Services
Remote operations for US insurers, brokers, and MGAs — powered from offshore to reduce costs without compromising quality.
Why Choose Our Insurance Support
Lower costs, faster turnaround, and trained insurance specialists aligned to US time zones and workflows.
Cost Efficiency
Reduce costs while maintaining high accuracy, speed, and service.
Process Excellence
Clear SOPs, QA checks, and KPIs ensure consistent delivery.
Insurance-Trained Talent
Specialists across policy, claims, underwriting, and back office teams.
Our Insurance Support Services
Scalable remote support built around your AMS and carrier portals.
Services: Insurance Lead Generation, Policy Administration, Claims Support, Underwriting Support, Insurance Back Office.
Insurance Lead Generation
Build qualified pipelines for producers and account teams.
• B2C/B2B list building and enrichment
• Compliance-aware outreach and appointment setting
• CRM/AMS updates and reporting
Policy Administration
Turnkey support for new business, changes, and renewals.
• Issuance, endorsements, renewals, cancellations
• COIs, billing changes, document indexing
• AMS and carrier portal updates
Claims Support
Keep policyholders informed and files moving.
• FNOL intake and claim setup
• Coverage verification assistance
• Docs collection, indexing, diary follow-ups
Underwriting Support
Speed decisions with organized submissions and pre-quote prep.
• Triage and completeness checks
• Data validation, loss runs, rating worksheets
• Appetite fit, referral tagging, formatting
Insurance Back Office
Day-to-day admin that keeps operations moving.
• Data entry and document management
• Inbox triage, correspondence, portal updates
• AMS/CRM updates, QC and SLAs
About ZOVO Trek
US-focused delivery — Offshore remote-based teams
Who We Are
ZOVO Trek LLC builds and manages remote insurance support teams for US carriers, agencies, and MGAs. We combine rigorous process design with trained talent to deliver accurate, on-time work — so your in-house teams can focus on growth and client relationships.
Book a free trial
Start with a small, time-bound pilot. Measure accuracy, turnaround, and client satisfaction before scaling.
