Terms and Conditions

 

Effective Date: 29 September 2026

 

Welcome to ZOVO Trek. These Terms and Conditions govern your use of the ZOVO Trek website and your interactions with our business and services. By accessing or using our website, you agree to these Terms and Conditions. If you do not agree with them, please do not use the website.

 

1. About ZOVO Trek

 

ZOVO Trek provides business support services across Healthcare Services, Insurance Support, and Truck Dispatch.

 

Information provided on this website is for general informational purposes and does not constitute a guarantee of any particular result, revenue, approval, placement, coverage, business opportunity, or other outcome.

 

2. Use of Our Website

 

You agree to use this website only for lawful purposes and not to:
• violate applicable laws or regulations;
• interfere with the operation or security of the website;
• attempt to obtain unauthorised access to systems or information;
• submit false, fraudulent, misleading, or inaccurate information; or
• use website content for unauthorised commercial, automated, or unlawful purposes.

 

We may restrict or terminate access where we reasonably believe these Terms have been violated.

 

3. Services and Enquiries

 

Information about our services may change from time to time.

 

Submitting an enquiry, contact form, quote request, or other information through the website does not automatically create a contract between you and ZOVO Trek.

 

Specific service arrangements, pricing, scope of work, responsibilities, payment terms, and other applicable conditions may be confirmed separately in writing before services begin.

 

ZOVO Trek may decline an enquiry or service request where appropriate, including where the requested activity is unlawful, unsuitable for our services, or inconsistent with our business requirements.

 

4. Healthcare Services

 

Healthcare-related services may include administrative, credentialing, staffing, revenue-cycle, back-office, or other business support.

 

ZOVO Trek does not provide medical diagnosis or treatment through this website. Website information should not be treated as medical advice or as a substitute for consultation with an appropriately qualified healthcare professional.

 

Users should avoid submitting unnecessary sensitive health or confidential information through general website forms unless specifically requested through an appropriate secure process.

 

5. Insurance Support

 

Insurance-related support may include administrative assistance, lead generation, policy administration, customer support, or other business-support activities.

 

ZOVO Trek does not guarantee approval of an insurance application, policy, claim, coverage request, lead, or other transaction. Final decisions regarding insurance products, coverage, underwriting, claims, and related matters remain with the relevant authorised parties.

 

6. Truck Dispatch Services

 

Truck dispatch support may include load search, rate negotiation, paperwork assistance, administrative support, and related support for carriers, owner-operators, and fleets.

 

ZOVO Trek does not guarantee any specific number of loads, rates, revenue, miles, profits, or other business results.

 

Availability, rates, routes, broker requirements, market conditions, and other commercial factors may change.

 

Users remain responsible for maintaining the licences, registrations, insurance, operating authority, safety requirements, and other legal or regulatory requirements applicable to their own business.

 

7. Quotes, Pricing and Payments

 

Any quotation provided by ZOVO Trek may be subject to the scope of services, information provided by the customer, and applicable commercial terms.

 

A quotation does not constitute a binding agreement unless expressly confirmed by ZOVO Trek in writing.

 

Where paid services are provided, applicable payment terms, cancellation provisions, refunds, and other commercial conditions may be specified in a separate agreement, invoice, proposal, or order.

 

8. SMS and Telephone Communications

 

ZOVO Trek may communicate with customers and enquiries by telephone, SMS, email, or other available communication methods.

 

Where ZOVO Trek offers the option to receive SMS communications, SMS consent is voluntary and is not required to request, purchase, receive, or complete a transaction for any ZOVO Trek service.

 

A person may decline SMS communications and continue to communicate with ZOVO Trek through other available methods.

 

Where a person separately opts in to receive promotional or other permitted SMS communications, message frequency may vary and message and data rates may apply depending on the person's mobile plan.

 

Recipients may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact ZOVO Trek through the contact information provided on our website.

 

Withdrawal of SMS consent does not affect eligibility for, access to, or completion of ZOVO Trek services.

 

9. Intellectual Property

 

Unless otherwise stated, the content of this website, including text, graphics, logos, branding, images, layouts, and other materials, belongs to or is used by ZOVO Trek and is protected by applicable intellectual-property laws.

 

You may view and use the website for legitimate personal or business purposes. You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.

 

10. Third-Party Websites and Services

 

Our website may contain links to third-party websites, platforms, applications, or services.

 

These third parties operate independently from ZOVO Trek. We are not responsible for their availability, content, security, privacy practices, or terms.

 

Your use of third-party services is subject to the applicable third party's own terms and policies.

 

11. Disclaimer

 

We make reasonable efforts to keep website information accurate and current. However, we do not warrant that all information will always be complete, accurate, current, uninterrupted, or error-free.

 

To the extent permitted by applicable law, ZOVO Trek does not guarantee particular business, financial, operational, employment, insurance, transportation, or other results from the use of our website or services.

 

12. Limitation of Liability

 

To the extent permitted by applicable law, ZOVO Trek will not be liable for indirect, incidental, consequential, special, or unforeseeable losses arising from the use of this website or reliance on information provided through it.

 

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

 

13. Privacy

 

Your use of our website may involve the collection and processing of personal information.

 

Please review our Privacy Policy for information about how ZOVO Trek collects, uses, protects, and retains personal information.

 

14. Changes to These Terms

 

We may update these Terms and Conditions from time to time to reflect changes to our services, website, legal requirements, or business practices.

 

The updated version will be posted on this page with a revised effective date.

 

15. Governing Law

 

These Terms and Conditions are intended to be governed by the laws applicable to the jurisdiction in which ZOVO Trek operates, unless a separate written agreement with a customer provides otherwise or applicable law requires a different jurisdiction.

 

16. Contact Us

 

If you have questions about these Terms and Conditions, our services, or our website, please contact ZOVO Trek through the Contact Us section of our website.

 

ZOVO Trek
Healthcare | Insurance Support | Truck Dispatch